Privacy policy

What we collect here

If you submit the owner consultation form, we collect the name, phone number, email address, property address, unit count, message, and SMS consent choice you enter. We also collect the SMS enrollment information described below if you use that form.

What we do with it

We use it to respond to you about managing your property. We do not sell it, and we do not add you to a marketing list without you asking to be on one.

SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages from RENT503 Property Management, we may use your number to send communications related to inquiries, leasing, property management services, maintenance, account activity, resident communications, and other relevant service-related matters. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS consent is optional and is not required as a condition of purchasing or receiving services.

We retain your consent choice, disclosure version and language, source page, and receipt time with your inquiry to document your choice.

Resident and applicant SMS enrollment

At /sms-consent, we collect your full name, mobile number, resident or applicant selection, consent choice, disclosure text, language and version, source page, UTC timestamps, and phone verification outcome. Consent becomes active only after you select the checkbox, verify your number, and the record is saved. These messages are service-related, not promotional marketing, and may include automated responses from our virtual assistant.

We use phone verification, abuse protection, and storage providers to operate this service. We use a protected network identifier to limit abuse. Your IP address may be retained with the consent record when lawfully authorized, enabled, and disclosed on the form. Access to records is limited to authorized staff and services for audit, honoring your preferences, and support. Verification codes are not retained in our consent database.

You can revoke consent by replying STOP to a message or contacting contact@rent503.com. After revocation, valid new consent is required to resume automated messages. Verifying a number does not verify resident identity or authorize access to confidential data. Buildium identifiers require a separate authorized identity check.

Other systems

Rent payments, maintenance requests, lease documents, and rental applications are handled in our property management system, not on this website. Information you enter there is governed by that system's own privacy terms in addition to ours.

Contact

Questions about this policy: contact@rent503.com.